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Jeanne

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Latest activity by Jeanne
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    Jeanne created an article,

    What is Flash Player?

    Adobe Flash Player is a tool in the form of a plug-in required for interviews using A2J software. For information on how to check if Flash Player is installed on your computer, or to install Flash ...

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    Jeanne created an article,

    LawHelp Interactive Resource Center (For Advocates and Developers)

    https://www.probono.net/dasupport/ This site provides resources for members of the access to justice community who are developing online document assembly initiatives using LawHelp Interactive (LHI).

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    Jeanne created an article,

    I forgot my password. What do I do?

    Click on the “Forgot your password?” link on the login page. Enter your username and your password will be sent to the email address you registered with. If you don’t know your username, contact us...

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    Jeanne created an article,

    What local settings might I need or want to change?

    You should make sure you’re not blocking any pop ups and your cookies are enabled. You also want to make sure you can open your rtf and docx files in Microsoft Word and your PDF forms in Adobe Read...

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    Jeanne created an article,

    What kind of computer and software do I need?

    It is best to use our forms on a computer with Mac OS, Windows 7, 8 or 10 on it. Your computer should be running the latest versions of the following browsers: Chrome IE 11 (10 or below are not su...

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    Jeanne created an article,

    What if I have a problem with this site?

    If you experience a problem with this site, please contact us and provide us with as many details as possible. We’ve received reports of Internet Explorer (IE) Version 8 users getting a “problem ge...

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    Jeanne created an article,

    What can I do on my end to protect my information?

    Choose a password that others, including potential adversaries such as spouses or former spouses, are unlikely to guess. Use both letters and numbers. Especially when accessing our site from a comp...

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    Jeanne created an article,

    I am not sure if my forms are appropriate. Is there someone I can call?

    You should contact a lawyer in your state. You can consult www.lawhelp.org and select your state. You will be able to search for free legal resources and help in your area.

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    Jeanne created an article,

    Can I send you legal questions?

    No. We can't respond to questions about your particular case or the appropriateness of any specific form to your circumstances.

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    Jeanne created an article,

    Who else can see my answers?

    No other users can see your answers unless they have your user ID and password or you choose to share your answers with another person or email them the document from LHI. In rare circumstances, a ...