How long are my answer files kept?

The length of time answer files are kept depends on the type of account you have. Answer files for anonymous users are not saved beyond when the user logs out or after 2 hours of inactivity also known as session expiration. Answer files for registered self-helpers are saved for six months since last use. Finally, answer files for registered advocates and court personnel are saved for 12 months since last use. If you are a registered user, you will receive a message sent to the email account you provided at registration before your answer files are deleted.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Article is closed for comments.